Shipping Policy

Thank you for shopping with us. Below you’ll find details about our shipping policies to help you understand how and when your order will arrive.

1. Processing Time

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that orders are not processed or shipped on weekends or holidays.

2. Domestic Shipping Rates and Estimates

We offer shipping within United States. The shipping costs vary based on the weight of the shipped goods.

• Standard Shipping 3–7 business days

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your order through the carrier’s website.

5. Shipping Address Issues

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses.

6. Delays and Lost Packages

We are not responsible for shipping delays caused by the carrier or events beyond our control. If your package is lost in transit, please contact us at luluandrocandleco@gmail.com, and we will work with the shipping carrier to resolve the issue.

7. Questions

If you have any questions or concerns about your shipment, contact us at:

Lulu & Ro Candle Co.

Email: luluandrocandleco@gmail.com